How do I update the radiator firmware?

This guide explains how to update the radiator firmware to the latest version.

Updating the firmware can help improve the radiator’s performance, add new features, or ensure optimal compatibility with your smartphone and the IRSAP NOW app.

Before starting, ensute that:
For Android Wi-Fi is enabled on your smartphone
For iPhone Wi-Fi is enabled on your smartphone   You have granted the IRSAP NOW app permission to access Bluetooth   You have granted the IRSAP NOW app permission to access local networks

How to update the firmware

	Make sure your smartphone is near the radiator.   Open the IRSAP NOW app and log in.   Connect the app to your radiator.
	Click on the three dots in the top right corner of the radiator homepage.
	Select Device details
	Scroll down to Firmware Version The update icon indicates that a firmware update is available. Tap the icon to confirm and start the update.
	The app will ask for your consent to update the radiator. Select Confirm. WARNING Do not close the app or disconnect the radiator during the update, as this may cause the process to fail.
	Some smartphones may ask for additional permission to detect the device’s local network. Select Allow
	Once the device is found, the app will request your consent to connect to the radiator and proceed with the update.  Tap Access to confirm.
	Update completed successfully!

Tips and Troubleshooting

Here you can find answers to the most frequently asked questions:

• I can’t connect my radiator
• The radiator is powered on but it is not heating
   

Explore the Radiator Detail Screen to discover extra functions available in the app.

Still need help?

If you have followed all the steps and the problem persists, please contact our Customer Service.