The communication range between a smartphone and an Electric Radiator with electric control (Type Y) depends on several environmental and technical factors, which may reduce the effective range or the stability of the signal.
Under typical conditions, communication is possible within approximately 10 meters, provided there are no obstacles causing interference (such as thick walls, metal partitions, household appliances, or other Bluetooth or Wi-Fi devices).
Tips and Troubleshooting
Here you can find answers to the most frequently asked questions:
- How do I connect the radiator?
- I can’t connect the radiator
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The radiator is powered on but it is not heating
Explore the Troubleshooting section for help with your radiator.
Still need help?
If you have followed all the steps and the problem persists, please contact our Customer Service.