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  1. IRSAP Smart
  2. WiFi Smart Radiators
  3. Troubleshooting

Troubleshooting

  • I can’t find the WiFi for the electric radiator [network IRSAP_R(D/L)_alphanumeric code].
  • I can’t pair my electric radiator (e.g., network not connected, confirm connection).
  • The LED is yellow; what does this mean?
  • The radiator is connected but does not switch on
  • The radiator is not showing the temperature
  • The temperature detected by the radiator and shown on the app is not the same as the reading from another thermometer in the same room.
  • Why won’t the keypad LEDs switch on?
  • The keypad does not respond to commands, what should I do?
  • What do I have to do if the backlighting LEDs do not switch on?
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