First start-up: I have connected the radiator, it shows as connected, but it does not switch on, what should I do? (led off)
Having made sure that the pairing procedure was successful, it is useful to check the status of certain app and/or device settings that may temporarily prevent the radiator from heating.
App Settings:
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Summer/winter mode
In summer mode the radiator does not switch on to heat.
Switch to Winter mode: Menu - Settings - Season - Winter
Radiator Settings:
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Standby
The device is 'off'. It will not respond to commands either via app or keypad.
Deactivate Standby mode: Menu - Devices - Radiator - Standby OFF
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Manual change lock
If you have connected the radiator and are trying to change the temperature manually from the keypad, check that the 'manual change lock' is not active: Menu - Devices - Manual change lock OFF
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The Radiator is associated with the app and connected to the internet but not associated with a room
It is important to always associate your radiator with a room. If it is not, it will not show detected information in the app, and you could not control your device via the app. It can only work in manual.
To associate the radiator to a room: Menu - Devices - Radiator - Association - Choose a room, or create a new room.